The most flexible and
versatile billing system available at any price, the IMS Utility
Billing system can serve both private and public utility services.
The system is easy to use for the smaller customers with only
a few hundred accounts, yet powerful enough to handle large customers
with many thousands of accounts. There is no limit to the number
of customers the system can handle.
Utility Billing can bill many metered services, including water,
sewer, electric, or gas, as well as any additional charges that
your service bills – such as pest control, late fees, or
Standard billing forms (both laser bill cards and laser letter
statements) are included with the program. Custom bill forms can
be created for an additional charge. A new module offered will
print the POSTNET Bar Code on letter laser statements, a great
cost saver for large mailings.
The IMS Utility Billing system interfaces with many handheld meter
readers, for quick meter reading data entry and provides report
generation of this data.
Backflow Prevention data such as inspection history, inspector
information, and letter generation is another module available
with this program.
Customer accounts can be set up with direct debit billing and
transfer data directly to your bank.
Meter readings and monthly consumption
can be viewed, and users can make adjustments to readings with
the proper Security Access.
Users can view billing and payment
history on each customer account
Users can quickly see account status when browsing
the license window – color-coding schemes as selected by
the user are used for defining delinquent accounts (red) and vacant
Account number, service name or address,
billing name or address, phone number, social security number
or more, can be used to locate a customer account.
Customer account information
and charges due are viewed on the first page of an account,
and subsequent pages allow viewing meter history, notes, personal
data, work orders and transaction history.
Work orders created by the system
provide account data
Meter information is stored on each customer account in an easy-to-read
screen. Past meter information and history as well as current
information can be stored. Average use is determined monthly.
The Receipt system works in tandem with the IMS General Ledger,
by allowing the transfer of receipted monies. This system can
also work with your receipt validator/printer and cash drawer.
Deposit information is stored on each account, interest can be
applied to these deposits, and reports run on deposit information.
The system will generate refund checks. Users have an option to
apply interest calculated or refund amounts to the customer account
There are many more features, too numerous to list in this brochure
that make this software the answer to your billing and receivables